The health, safety and well-being of our Members, employees and families is always a priority at our community. For Coronavirus updates and protocols, click here.
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The Cypress of Hilton Head Island An Award-winning Continuing Care Retirement Community

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CORONAVIRUS COMMUNITY UPDATE (COVID-19)

 

June 26, 2020

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


June 19,2020

On Friday, June 12th, Governor McMaster extended his current Executive Order regarding South Carolina’s State of Emergency for another 15 days. The new order allows bowling alleys to open immediately and lifts restrictions on the occupancy of retail establishments. The Governor went on to say South Carolinians know what they can do to keep themselves and their loved ones safe, and its incumbent upon each and everyone one of us to follow the advice and recommendations of the public health experts. We also must continue our methodical approach towards getting our South Carolinians back to work and businesses contributing to the state’s economy. Businesses simply can’t be closed indefinitely, but they can operate in a safe way with our collective knowledge of the virus. The State must remain focused on facilitating and encouraging economic recovery and revitalization in a safe, strategic, and incremental manner,” the State of emergency should continue as we know it now. This most recent order will expire on June 27th, unless it is modified or rescinded at an earlier date.

Governor Mc Master continues to stress the importance that all citizens need to continue to practice safe social distancing, wear face coverings in public, avoid crowds and wash your hands frequently. Let’s not lose sight of these preventive measures communicated by CDC and DHEC. Our Governor also continues to remind citizens whom fall into the “high-risk” category to continue to exercise caution and not relax any of your personal safety precautions.

We do realize it is extremely challenging for everyone to remain distant from family and friends, especially this weekend, Father’s Day. The number of confirmed cases continue to rise in Beaufort County, South Carolina at a faster rate than we have seen! Is this the second wave??? We also know local businesses are closing due to positive COVID cases, we see group gatherings of people not wearing masks or practicing social distancing. Now is not the time to relax our safety precautions, what we are doing is working! We need to stay the course, encouraging fellow members to stay on campus, within “The Cypress Bubble” and allow the Cypress team members to assist in meeting your needs.

Our heightened precautionary preventive measures are keeping our residents, members and team members safe. The sacrifices everyone is making to protect our Cypress Community is demonstrated by all of our Cypress individuals, this is what “family” does in difficult times. We are Thankful each day for everyone’s safety and the negative test results we have received, showing our preparedness has been prudent.

Phase 1 RE-Opening Plan Updates

In looking at the next steps of Phase 1 re-opening plan for our community, we will begin to implement the following services with some modification beginning June 22, 2020 for our Life plan community members.

Salon Services Update

1. Services will resume Monday, June 22, beginning at 9:00 am – 4:30 pm. 2. Two members permitted in the salon at a time. 3. Face covering will be required and social distancing must be maintained. 4. Enhanced cleaning between clients will occur. 5. Standing appointments will resume with a reminder call from Annette. 6. If you are a new client for our Cypress Salon, please call 843-689-7023 for an
appointment.

Housekeeping Services Change

1. Housekeeping services will continue but on a weekly basis beginning June 22nd,

2. These services will focus on bathrooms, kitchens and bed linen changes.

3. Members will be asked to move to a different room during the cleaning service and to wear a face covering.

4. Team members will be using gloves and wearing masks.

5. Enhanced cleaning will continue in all common areas.

Fitness/Exercise classes – No Changes

1. Staff lead classes will continue for 10 members or less.

2. Classes will be held in Cypress Hall, using the outside entrance into Cypress Hall.

3. The floor area in Cypress Hall will indicate where members will need to stand to maintain social distancing of 6 ft. during classes.

4. Signups will continue to be required by using the Cypress portal or by calling 843 682-7118.

5. Face coverings should be worn by all attendees.

Fitness Room – No Changes

1. Fitness room will continue to be open beginning at 8:00 am until 4:00 pm.

2. Appointment times will be provided to use the fitness room, allowing two members per time slot. Time slots will be every hour on the hour for 30-45
minutes.

3. Cypress team members will be disinfecting equipment and area between appointments.

4. Signups will be required by using the Cypress portal or by calling 843-682-7118.

5. Members will need to wipe down equipment prior to use and wear a face covering.

Pool/Water Aerobics Classes – See Changes

1. Cypress pool will continue to be open for water aerobics classes; equipment will begin to be phased into classes.

2. Classes will be held every hour on the hour for 5 or less participants, with social distancing being maintained while in the pool and on the pool deck, areas will be marked.

3. Individual swim time will begin on Monday, June 22st from 1:00 pm – 4:00 pm for two members per time slots which will be every hour on the hour for 45 minutes.

4. Signups will be required by using the Cypress portal or calling 843-682-7118.

5. Members will be asked to come to the pool area dressed for water aerobics class.

6. Locker room area will not be available.

Art Room – New

1. Our Art room will open on Monday, June 29th for members to work on individual art projects.

2. Class size will be 5 members or less, for two-hour time slots on Tuesdays and Thursdays, from 10:00 am to 12:00 pm and then 1:00 pm – 3:00 pm

3. Social distancing will need to be maintained and face coverings worn.

4. Sign ups will be required by using the Cypress portal or calling 843-682-7118.

Cypress Library – “Legends Library” – New

1. Cypress library will open on Wednesday, June 24th, for members to check out and return books.

2. The Cypress library will be open Wednesdays and Fridays from 1:00 pm until 4:00 pm, with time slots every 30 minutes for one member at a time.

3. Social distancing, face coverings and gloves will need to be used.

4. Signups will be required by using the Cypress portal or calling 843-682-7118.

Talking Wall Street- New

1. Mr. Bill Dix will resume his lecture “Talking Wall Street” in Cypress Hall, using the side entrance into Cypress Hall.

2. Lectures will be held on July 1st and July 2nd at 11:30 am for 10 members or less per class.

3. Social distancing will need to be maintained and face coverings worn.

4. Sign-ups will be required by using Cypress portal or calling 843-682-7118.

Food & Beverage Program – New

1. Members will continue to be afforded two meals a day, including Sunday Brunch through the month of June, without any additional costs incurred.

2. Cypress meals will continue to be delivered unless members request curbside pick up in front of the Cypress Clubhouse.

3. Curbside pick-up will be begin Tuesday, June 23rd, you will need to provide a time for desired pick up; please allow at least an hour for your order to be prepared.

4. When placing your “To Go” Order, please share desired time for pick up on the Cypress portal or on “To Go” phone line.

5. June 27th, Special 1 1/4 # Maine Whole Lobster, please be sure you have lobster cracker and bib for ready for this mouth-watering summer special!

Reminders for our Cypress members:

1. Members who have medically necessary medical appointments should attend these appointments, being sure to wear face coverings and practice social
distancing.

2. Members who have had medical procedures, visits to the Emergency Room, hospital/medical center stay, need to be home bound/restricted to their home for 14 consecutive days.

3. Staying on campus continues to be our recommendation for our Cypress members.

4. Wellness calls are continuing, be sure to take your temperature daily. Please put your temperature logs in the Cypress internal mailbox, located outside the Clubhouse.

5. If you are not feeling well, having a fever, cough, shortness of breath, chills, body aches, diarrhea, vomiting or notice a change in sense in smell or taste, please call 843-689-7017 or 843-689-7000. You will be advised or call vour doctor and we will follow up with you.

6. Members are encouraged to be outside as much as possible, enjoying the wonderful weather, walking, exercising, riding bikes, playing croquet, playing golf, bocce ball, while maintaining social distancing of six feet, wearing face coverings and using hand sanitizers.

7. Members have been arranging social gatherings with fellow members, remember your face covering and need for social distancing when speaking with others.

8. Members need to wear face coverings when outside and interacting with others, aining social distancing of 6 ft apart (about 2 arm’s length).

9. Members who need an additional face covering, please let the team member know during your wellness calls. We are not distributing the medical masks to members at this time.

10. Please call Nisi at 7020, if your car will not start, our maintenance team members will assist.

11. We are hoping members would strongly consider to begin to journal/log your comings and goings if by chance contact tracing is needed due to a possible exposure to COVID-19. We would hope members are practicing social distancing and wearing face coverings.

Weekly video-recordings will be on channel 98, the cypress portal and the Cypress website by Fridays of each week, this will be a regular means of communication to you and your family members. We will be reviewing our Hurricane Plan for 2020 next week. Members will be asked to provide an update regarding your specific hurricane plans and your current H06 insurance information if you have particular questions, please place these in The Cypress mailbox outside the clubhouse and will incorporate these questions into the video presentations. Stay tuned! More to come!!

 

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services

 


June 9, 2020

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


June 8, 2020

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


May 30,2020

On Wednesday, May 27th, Governor McMaster extended his current Executive Order regarding South Carolina’s State of Emergency for another 15 days. The new order states that because the state “must continue to take all necessary and appropriate actions in coping with and mitigating the evolving public health threat and other impacts associated with the 2019 Novel Coronavirus (“COVID-19”). The State must remain focused on facilitating and encouraging economic recovery and revitalization in a safe, strategic, and incremental manner,” the State of emergency should continue as we know it now. This most recent order will expire on June 12th, unless it is modified or rescinded at an earlier date.

Governor Mc Master continues to stress the importance that all citizens need to continue to practice safe social distancing, wear face coverings in public and wash your hands frequently. Let’s not lose sight of these preventive measures communicated by CDC and DHEC. Our Governor also continues to remind citizens whom fall into the “high-risk” category to continue to exercise caution and not relax any of your personal safety precautions.

Also, on Wednesday, May 27th the results from our participation in the mandated DHEC Phase 2 COVID -19 testing for the Preston Health Center, members/residents and team members were received with all being NEGATIVE!! We completed 197 COVID tests, 49 members/residents and 145 team members representing a large cross section of our team members from many departments on our campus. I don’t think anyone realized we would be testing such a large number of team members. This is great news and reason to celebrate! Truly a demonstration of team work by our team members diligence and commitment to The Cypress during this unprecedented time! This has been the news we have been waiting for and will now move forward with expanding our services that have been suspended for our independent living part of our community only.

In looking at the next steps for our community, we will begin to implement the following services with some modification beginning June 1, 2020 for our Life plan community members.

Salon Services

  • Services will resume Monday, June 1, beginning at 9:00am – 4:30pm Monday – Friday
  • Two members permitted in the salon at a time.
  • Face covering will be required and social distancing must be maintained.
  • Enhanced cleaning between clients will occur.
  • Standing appointments will resume with a reminder call from Annette.
  • If you are a new client for our Cypress Salon, please call 843-689-7023 for an appointment.

Housekeeping Services

  • Housekeeping services will resume Monday, June 1, beginning at 8:30 am for homes normally scheduled on Mondays and continue through out the week.
  • These services will focus on bathrooms, kitchens and bed linen changes.
  • Members will be asked to move to a different room during the cleaning service and to wear a face covering.
  • Team members will be using gloves and wearing masks.
  • Enhanced cleaning will continue in all common areas.

Fitness/Exercise classes

  • Staff lead classes will increase to 10 members or less, beginning June 3rd.
  • Due to the heat and increased humidity, these classes will be held in Cypress Hall, using the outside entrance into Cypress Hall.
  • The floor area in Cypress Hall will indicate where members will need to stand to maintain social distancing of 6 ft. during classes.
  • Signups will continue to be required by using the Cypress portal or by calling 843-682-7118.
  • Face coverings should be worn by all attendees.

Fitness Room

  • Fitness room will be opened beginning June 3rd beginning at 8:00am until 4:00pm
  • Appointment times will be provided to use the fitness room, allowing two members per time slot. Time slots will be every hour on the hour for 30 -45 minutes.
  • Cypress team members will be disinfecting equipment and area between appointments.
  • Signups will be required by using the Cypress portal or by calling 843-682-7118.
  • Members will need to wipe down equipment prior to use and wear a face covering.

Pool/Water Aerobics Classes

  • Cypress pool will be opened beginning June 8th for water aerobics classes.
  • Classes will be held every hour on the hour for 5 or less participants, with social distancing being maintained while in the pool and on the pool deck, areas will be marked.
  • Signups will be required by using the Cypress portal or calling 843- 682-7118.
  • Members will be asked to come to the pool area dressed for water aerobics class. Locker room area will not be available.
  • No equipment will be used at this time.

Food & Beverage Program

  • Members will continue to be afforded two meals a day, including Sunday Brunch through June 14th, with no additional costs incurred.
  • June 15th, members will return to the Cypress meal program and will be charged appropriately for any meals over the allotted amount provided per month.
  • Cypress meals will continue to be delivered at this time.
  • Sit down venues and bars remain closed at this time.

Reminders for our Cypress members:

Members who have medically necessary medical appointments should attend these appointments, being sure to wear face coverings and practice social distancing.
Members who have had medical procedures, visits to the Emergency Room, hospital/medical center stay, need to be home bound/restricted to their home for 14 consecutive days.
Staying on campus or home continues to be our recommendation for our Cypress members.
Wellness calls are continuing, please be sure to take your temperature daily. Please put your temperature logs in the Cypress internal mailbox, located outside the Clubhouse.
A few new symptoms to take note of are, sore throat, muscle aches, headache and remember the key one is, noticing a change in sense of smell or taste.
Members are encouraged to be outside as much as possible, enjoying the wonderful weather, walking, exercising, riding bikes, playing croquet, playing golf, bocce ball, while maintaining social distancing of six feet and using hand sanitizers.
Members have been arranging social gatherings with fellow members, remember your face covering and need for social distancing when speaking with others.
Members need to wear face coverings when outside and interacting with someone, maintaining social distancing of 6 ft apart (about 2 arm’s length).
Members who need an additional face covering, please let the team member know during your wellness calls. We are not distributing the medical masks to members at this time.
Please call Nisi at 7020, if your car will not start, our maintenance team members will assist.
We are hoping members would strongly consider to begin to journal/log your comings and goings if by chance contact tracing is needed due to a possible exposure to COVID-19. We would hope members are practicing social distancing and wearing face coverings.

Please refer to Coronavirus Updates #14, #15, as a refresher with regard to our current safety precautions.

Next week, we are going to try to provide our members with video recordings of our Community Reopening Plan and Hurricane Plan to be shown on channel 98. If you have particular questions, please place these in The Cypress mailbox outside the clubhouse and will incorporate a Q&A section into the video presentations. Stay tuned! More to Come!!

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services



May 15, 2020

AccelerateSC taskforce in collaboration with Governor McMaster, opened restaurants with limited Dine-in-Services, lifted boating restrictions statewide, and next week will reopen close -contact business and recreation centers with limited capacity, as of May 18th, 2020. New guidelines have been developed for these businesses to follow with a focus on social distancing and frequent sanitation/disinfecting practices. We also know, South Carolina is testing all residents and staff in SC nursing homes, Phase 2 begins next week on May 18th, of which our Preston Health Center is included. While South Carolina has been successful in slowing the spread of COVID-19, the highly infectious make up of this virus that allows it to steadily spread amongst asymptomatic people, without their knowledge, has created an infectious wildfire across our interconnected society. SC DHEC is planning to double testing by the end of May, with the goal of testing 2% of the state’s population. So far, about 1.7% of the state’s residents have been tested. South Carolina DHEC is ramping up contact tracing efforts to assist in mitigating this terrible virus.

Governor Mc Master continues to stress the importance that all citizens need to continue to practice safe social distancing, wear face coverings in public and wash your hands frequently. Let’s not lose site of the prevention measures communicated by CDC and DHEC. Our Governor also continues to remind us of citizens who are noted to be in the “high-risk” category. The high-risk category is comprised of people who are 65 or older, with Diabetes, Heart Disease, Lung Disease, and Asthma. It is for these reasons, The Cypress of Hilton Head will continue with our current heightened precautionary measures, noted in Coronavirus Update #15 and #17, hence Staying the Course.

Our heightened precautionary preventive measures are keeping our residents, members and team members safe. We are now seeing what other countries and states have seen -COVID19 can be slowed, but it has not yet been stopped! We continue to learn a lot about this virus, who are most at risk, how easily it can spread, and tools needed to respond.

Clarification for our Cypress members:

  • Members are afforded two meals a day, including Sunday Brunch, during the month of May without any additional costs being incurred.
  • Members who have medically necessary medical appointments should attend these appointments.
  • Members who have had medical procedures, visits to the Emergency Room or hospital/medical center stay, need to be home bound/restricted to their home for 14 consecutive days.
  • Staying on campus or home continues to be our recommendation for our Cypress members.
  • Wellness calls are continuing, please be sure to take your temperature daily. Please put your temperature logs in the Cypress internal mailbox, located outside the Clubhouse.
  • A few new symptoms to take note of are, sore throat, muscle aches, headache and remember the key one is, change in sense of smell or taste.
  • Members are encouraged to be outside as much as possible, enjoying the wonderful weather, walking, exercising, riding bikes, playing croquet, playing golf, bocce ball, while maintaining social distancing of six feet and using hand sanitizers.
  • Members need to wear face coverings when outside and interacting with someone, maintaining social distancing of 6 ft apart (about 2 arm’s length).
  • Members who need an additional buff as a face covering, please let the team member know during your wellness calls. We are not distributing the medical masks to members at this time.
  • Please call Nisi at 7020, if your car will not start, our maintenance team members will assist.
  • Reminder-complete the Food & Beverage Survey and return to Cypress mailbox outside Clubhouse.
  • Contribute to the local Food Drive for Deep Well, helping others in our greater community during this difficult time.

REMINDER:

Absentee Ballot Voting

    • If you would like to vote absentee, here are the instructions for doing so:
  • You will need to call the Voter Registration and Elections Board at 843-255-6900 to request an application for the voting ballot.
  • Once you receive your application, you will need to fill out and sign it and send it back by either:
    Email absentee@beaufortcountysc.gov
    Fax 843-255-9429
    Mail Board of Registration and Elections of Beaufort Co.
    PO Box 1228
    Beaufort SC 29901-1228
  • Computer procedure, type Absentee Ballot South Carolina in your browser, select, Request Absentee Application and complete on line.
  • You will want to have the application turned in by Friday, May 22
  • Once your application has been received by BC, you will be sent your ballot for voting.
  • You will fill out your ballot and place it in the “Ballots Herein” envelope. Place the “Herein” envelope in with larger envelope with the Voters Oath on back. Sign the Voters oath, and make sure that a witness signs the envelope as well. Then mail the ballot back to the ADDRESS above. (Envelope is self-addressed).
  • The ballot must be received by BC by 7pm on Tuesday, June 9.

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


April 24, 2020

Governor McMaster also issued Executive Order 2020-28, which removes restrictions on public access points to the state’s beaches, public piers, docks, and wharfs, while delegating to local officials the authority to restrict access, as they see fit. The Town Council of Hilton Head has voted to keep all Town-owned Beach Parks closed at least until April 30th.

Under this order, retail stores, Furniture and home-furnishings, Clothing, shoe, and clothing-accessory, Jewelry, luggage, and leather goods stores, Department stores, with the exception of hardware and home-improvement stores, Sporting goods stores, Book, craft, and music stores, Flea markets, Florists and flower stores (may reopen this week, but must adhere to strict social distancing requirements, operating at 20% occupancy or five (5) customers per 1,000 square feet, whichever is less. In addition, businesses must not, knowingly, allow customers to congregate within six feet of one another, excluding families, and follow relevant CDC and DHEC guidelines. The Town Council of Hilton Head has passed a resolution encouraging everyone to wear a face covering while in retail stores and follow the other safety measures recommended for public safety.

Remember the re-opening of some businesses is not a return to normal activity, this is a misinterpretation by many South Carolinians. The Stay at Home or Work Order has not been lifted, social distancing is key as we all continue to participate in responsible behaviors. The Cypress will re-evaluate our precautionary safety measure by May 15th, 2020.

Reminders of Cypress Precautionary Safety Measures

  1. Our current campus safety precautions have not changed and remain in effect.
  2. If you are not feeling well, having a fever, cough, shortness of breath, chills, body aches, diarrhea, vomiting or notice a change in sense in smell or taste, please call 843-689-7017 or 843-689-7000. You will be advised to call your doctor and we will follow up with you.
  3. Phone blasts will also be posted on our in-house TV channel #98; realizing not everyone can hear or understand these messages.
  4. Memos will continue to be distributed to the internal mailboxes and be posted on My Cypress portal and Cypress of Hilton Head website.
  5. Daily wellness calls continue, members will be asked to complete a screening tool, take daily temperatures, and return completed form to the mailbox outside the Clubhouse, once every two weeks. Thermometers have been distributed to members.
  6. Members are continued to be and have been advised to stay home and stay on campus, enjoying our beautiful grounds and landscaping.
  7. Staying on campus or home meets the self-quarantining definition for The Cypress, a safety precaution for everyone.
  8. Members who have necessary medical appointments are asked to continue to stay on campus upon their return, self-quarantining as noted above.
  9. Many members feel they are already staying home but not all; so why the need for the 14-day self-quarantine; compliance is extremely necessary due to our vulnerable cohorts on our campus over the next 2-3 weeks, SC peak should be behind us.
  10. Emergency housekeeping services and assistance with changing bed linens will continue to be provided as needed, please call 843-689-7012. Linen/laundry service continues with fresh laundered items being delivered to your door. We are evaluating the next step in providing minimal housekeeping services
  11. A locked mail box has been installed at the Clubhouse entrance, located where the valet drivers are positioned; this mailbox will be used as a drop off for items similar to what was normally dropped off at the Concierge desk, mail which needs sent, Comment cards, payments, and any other type of Communication which needs to be shared with The Cypress team members. This is for “In House Mail” to The Cypress.
  12. Our transportation team members will pick up items from Burkes or other pharmacies such as CVS and Walmart.
  13. Some of you are asking about playing golf, we continue to advise you to use our golf course on campus and participate in 2nd and 4th Saturday Golf.
  14. Reminder, if you are walking the campus with others, please maintain social distancing of 6 feet and wear your face covering.
  15. Members continue to be advised to refrain from playing Bridge, handling the cards and maintaining social distancing of 6 feet cannot be maintained.
  16. Members who are having social gatherings outside, end of driveways, covered parking areas, need to maintain social distancing of 6 feet. Wear your face covering, especially when interacting with others. These face coverings are to provide a barrier but are not medical face coverings.
  17. Maintenance team members will continue to respond to work orders.
  18. Visitors and Vendors continue to be restricted from being on The Cypress campus.
  19. Notary services will remain limited during this time.
  20. Members are reminded to not give out any credit card information over the phone to any medical providers.
  21. Remember, do not give your banking information out over the phone, there are many different Scams currently occurring.
  22. HHP published restaurant list need to delivery to The Cypress, members are asked to not leave campus to pick up food over these next 2-3 weeks.
  23. Members are reminded to be sure to drink plenty of fluids, hydration is key to staying healthy.
  24. Deep breathing exercises are recommended as a preventive measure for Pneumonia and COVID19.
  25. Focused and purposeful handwashing is needed many times throughout the day.
  26. Social distancing can not be stressed enough and needs to be adhered to.
  27. Please take some time to update your File of Life card.

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


April 16,2020

Governor McMaster held a press conference late this afternoon, he was very complimentary of South Carolinians with their compliance of social distancing but stressed “We Can Not Let Up We Are Making Progress” and hope to have South Carolina back in business sometime in June. It was stressed that “Stay at Home” is key and no one is immune to this virus.  People who are 65 or older, with Diabetes, Heart Disease, Lung Disease, and Asthma are considered “High Risk”.

South Carolina has 3931 positive cases and 109 deaths; Beaufort County has 206 positive cases and 7 deaths with the peak projected to be in May. Now more than ever, it is extremely important to follow our community precautions.  Please review Coronavirus Update #11 and if you have questions, do not hesitate to reach out for clarification. We will continue our current modified operations and safety precautions until at least the middle of May, unless we hear otherwise.  Our team is working on our plans for re-opening and getting a “new” sense of normalcy for our community going forward.

Clarification for our Cypress members:

  • Members are afforded two meals a day, including Sunday Brunch, during the month of April without any additional costs being incurred.
  • Members who have medically necessary medical appointments should attend these appointments.
  • Staying on campus or home meets the self-quarantining definition for The Cypress.
  • Members are encouraged to walk, exercise outside, ride bikes, play croquet, bocce ball, while maintaining social distancing of six feet.
  • Members are encouraged to wear face coverings when outside and interacting with someone.
  • Members are reminded to maintain social distancing of 6 feet and practice good hygiene.

 

Grocery Shopping

The process for Grocery Shopping

  • Submit your Grocery List to Rasa (via email is prefer) at rwilder@thecypress.com or via the mailbox outside the clubhouse for receiving internal mail use.
  • This process takes longer than 24 hours, please plan ahead. Rasa needs the list a couple days ahead of time in order to enter everything into the computer.
  • 15 orders are processed on the shopping days.
  • Starting Monday, April 20th, grocery orders will be placed by neighborhoods.
  • The following schedule will be used:

Mondays            Tuesdays            Wednesdays       Thursdays                   Fridays

A, B, C                   D, E                       BS, ML                  No online ordering   OB, Hadley

  • Groceries will be delivered late in the day on the day your order was placed. You will receive a copy of your receipt for the items purchased.
  • Groceries will be paid for by The Cypress and will be charged back to you on your monthly bill.
  • Harris Teeter will substitute items occasionally which are similar to whatever you ordered, so you may not receive the brand you want. We have tried to coordinate working with Kroger and Publics but to not avail.

Wine & Spirits

The process for ordering Wine and Liquor

  • Beginning Monday, April 20th, orders can be placed for wine and liquor by telephone with Chris Katon at 843-682-7145.
  • Orders will be placed once a week on Mondays with Rollers, Wine & Spirits.
  • Orders will need to be in by noon on Mondays for a delivery in the same week.
  • Deliveries will be received by Wednesday if you order is placed by noon on Monday.

Campus Updates

  • Annual meeting scheduled for April 30th has been postponed at this time.
  • Committee chairs are to submit their annual committee reports by Friday, April 24th, our CCRC license renewal timeline is approaching.
  • Wellness calls are continuing, please be sure to take your temperature daily. Please put your temperature logs in the Cypress internal mailbox, located outside the Clubhouse.
  • Committee membership will be shared next week, as we are collaborating with Committee chairs currently.
  • Member Committee meetings continue to occur via conference all with minutes posted on the Cypress portal.
  • Our 2019 Financial audit is in process with Dixon Hughes, our new audit firm.
  • Receiving many requests from Members regarding how and what members can do to recognize our Cypress team members for going above and beyond during this very unprecedented time. Collaboration is occurring with Member Council, please share your thoughts with any committee chair.

COVID 19 Updates

  • Our current campus safety precautions remain in effect and are the same.
  • We have had a few members on campus tested for COVID19, with negative results.
  • Some team members have been tested for COVID19, with negative results.
  • Preston Health Center is prepared to accept members who are COVID19 positive.
  • A designed/self-contained area of the Arbor neighborhood has been designed and equipped as our COVID19 area.
  • Our personal protective equipment supply remains strong with 12 weeks supply on hand.
  • Preparations have been made to assist members in their own homes who develop COVID19. Supplies will be provided and stored in the garages and near entrances of the respective apartments and villas. For everyone’s safety, please do disturb these supplies.
  • IF you are not feeling well, having a fever, cough, shortness of breath, chills, body aches, diarrhea, vomiting or notice a change in sense in smell or taste, please call 843-689-7017 or 843-689-7000. You will be advised or call your doctor and we will follow up with you.
  • Members are reminded to be sure to drink plenty of fluids, hydration is key to staying healthy.
  • Deep breathing exercises are recommended as a preventive measure for Pneumonia and COVID19, please see attached.
  • Focused and purposeful handwashing is needed many times throughout the day.
  • Social distancing can not be stressed enough and needs to be adhered to.
  • Received a request for hand sanitizer for members, our team is working on this and should have small 3 oz. containers ready for distribution.

April 5, 2020

As we continue to navigate these unchartered waters with Coronavirus, we have moved from the containment stage to the mitigation stage of this virus. We know that COVID19 is here on the Island and Bluffton, it is just a matter of time before you have a friend or neighbor, who has been diagnosed with this terrible virus. The risk of coming in contact with someone who is not showing any signs or symptoms has increased significantly and puts us all at risk. Therefore, it is time to increase our current safety precautions. As the COVID 19 virus continues to progress in our counties, people we know will begin to test positive and it is imperative that you avoid contact with other people. Now is not the time to take this risk! Remember, you want to protect yourself and you also do not want to be responsible for transferring this virus to someone else. As difficult as it is to self -isolate, we are advising everyone to Stay Home and Stay on Campus, let The Cypress team members assist in meeting your needs. We will get through this as a community and pulling together by working together! Please keep The Cypress management informed of any friends who may become sick with COVID 19.

Campus Updates:

  • All phone blasts will also be posted on our in-house TV channel #98; realizing not everyone can hear or understand these messages.
  • Memos will continue to be distributed to the internal mailboxes and be posted on My Cypress portal. If you have fever, cough, shortness of breath, chills or body aches, diarrhea, or vomiting, notice a change in sense of smell or taste, please call 843-689-7017 or 843-689-7000. You will be advised to call your doctor and we will follow up with you.
  • Daily wellness calls will begin on Tuesday, April 7th, members will be asked to complete a screening tool, take daily temperatures, and return completed form to the mailbox outside the Clubhouse, once every two weeks. Thermometers have been ordered for members.
  • Members are and have been advised to stay home and stay on campus, enjoying our beautiful grounds and landscaping. Staying on campus or home means self-quartering yourself to The Cypress, a safety precaution for everyone.
  • Members who have medically necessary medical appointments are asked to continue to stay on campus upon their return, self-quartering, noted above.
  • Many members feel they are already staying home but not all; so why the need for the 14-day self-quarantine; compliance is extremely necessary due to the vulnerable state presently in the Low Country over the next 4-5 weeks.
  • Weekly housekeeping services and annual cleans will be suspended beginning on Tuesday, April 7th
  • Emergency housekeeping services will be provided if needed, please call 843-689 7012.
  • Linen/laundry service will continue with fresh laundered items being delivered to your door, beginning April 7th. Assistance with changing bed linens will be provided upon request, please call 843-689-7012.
  • A locked mail box has been installed at the Clubhouse entrance, located where the valet drivers are positioned; this mailbox will be used as a drop off for items similar to what was normally dropped off at the Concierge desk, mail which needs sent, Comment cards, payments, and any other type of Communication which need to be shard with The Cypress team members. This is for “In House Mail” to The Cypress.
  • Our transportation team members will also assist with picking up items from Burkes or other pharmacies such as CVS and Walmart.
  • Some of you are asking about playing golf, we advise you to use our golf course on campus. Reminder, if you are walking the campus with others, please maintain social distancing of 6 feet.
  • Members are advised to refrain from playing Bridge, handling the cards and maintaining social distancing of 6 feet cannot be maintained.
  • Members who are having social gatherings outside, end of driveways, covered parking areas, need to maintain social distancing of 6 feet. Wear your face covering, especially when interacting with others. These face coverings are to provide a barrier but are not medical face coverings.
  • Maintenance team members will continue to respond to work orders. . Visitors continue to be restricted from being on The Cypress campus.
  • Notary services will remain limited during this time.
  • Members are reminded to not give out any credit card information over the phone to any medical providers. . Remember, do not give your banking information out over the phone, there are many different Scams currently occurring.
  • Our Dining Room and Lounge/Bar remain closed until further notice. HHP published restaurant list. need to delivery to The Cypress, members area asked to not leave campus to pick up food over these next 4-5 weeks.
  • Our April menu started this past week, you will notice some of the suggestions received are incorporated into the menu and the number of selections have been modified due to availability.
  • Members of the Food & Beverage Committee have offered to assist any members in their respective neighborhood who may have questions regarding the ordering process, cut off times, and delivery process. Committee members are: Marianne Krall, Chairperson, Bay Club area – 843-842-8881, Syliva Penzel, A Building 843 341-5045, Elizabeth Rae B Building, 843-681-8320, Marilyn Shaw. C Building 843 686-6020, Ellen Smith D Building, 843-689-3854, Betsy Peherson E Building 843 689-2243, Joy Danneker Cottages, 843-341-2459.
  • Cypress current meal plan is a meal a day (usually 30 meal credits a month) with 5 carry over meals to the next month. During the month of April, members who order lunch and dinner on the same day will be charged a meal credit for each meal. Any additional fees for meals over the meal credit balance will continue to be waived through the end of April. To Go Meals will continue to be available for our members for lunch, dinner and Sunday Brunch. Members will be afforded two meals a day continuing during the month of April without any additional costs incurred.

How to Place To Go Orders:

  • Place orders on line, using the Cypress member intranet “My Cypress”, if you do not have a username or password, please call Rasa at 843-689-7001.
  • Place orders by calling 843-689-7005 or 843-689-7099, to place a telephone order. Please designate if your order is for Lunch or for Dinner.
  • Orders for Lunch will be taken from 9:30 am until 11:45 am, deliveries will begin at 10:45 am through 1:00 pm.; if you do not receive your meal by 1:00 pm, please call.
  • Orders for Dinner will be taken from 12:00 noon until 5:30 pm, deliveries will begin at 4:00 pm; if you do not receive your meal by 6:00 pm, please call.

How to Place Sunday Brunch To Go Orders:

  • Sunday Brunch orders can start as early as 6:00 am on the Cypress Portal and
    telephone messages.
  • Sunday Brunch Menu will have Breakfast options which will need to be ordered by 11:00 am, if you do not receive your meal by 12:00 noon please call.
  • Sunday Brunch Menu will have Lunch options which will need to be ordered by 1:00 pm, if you do not receive your meal by 2:00 pm please call.
  • If you order Breakfast and lunch during Sunday Brunch, you will be charged two meal credits.

Grocery Shopping:

  • Cypress continues to partner with Harris Teeter for online grocery shopping for our members.
  • Cypress is in process of developing a partnership with Kroger and Publix’s, their availability is extremely limited.
  • Grocery orders will be placed Monday thru Friday.
  • If you would like to place an order, please sent your grocery list to Rasa via email at rwilder@thecypress.com; , drop off in the new mailbox outside The Clubhouse near where the valets are generally positioned.( Incoming Mail only)
  • Harris Teeter grocery orders need to be a minimum of $30.00 and we are asking for you to order once a week, please plan ahead.
  • Cypress will pay for the groceries and then place this total on your Cypress bill, even if Cypress team members have to actually do the grocery shopping.
  • Members can use other local grocery stores for this service, but will need to complete their own online orders and coordinate their payment with the grocery stores. The groceries would be delivered to our check in point and Cypress team members will bring your groceries to your home.
  • Members can also coordinate with local family members for assistance with grocery shopping.

It is extremely important to realize groceries and supplies are very limited and shelves are empty at the stores. We may not be able to get your particular requested items, for example, Wheat bread, white bread may be all that is available. We suggest you plan your grocery list for the week, freeze some items, keep a loaf of bread in your refrigerator and have snacks on hand.
We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak. We will continue to remain vigilant in our efforts to preserve the health and safety of our
community.

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services

Hilton Head Island Fire Rescue Tom Bouthillet – Battalion Chief of EMS 40 Summit Drive Hilton Head Island, SC 29926 843.682.5160

Hi, I’m Tom Bouthillet, EMS Battalion Chief for Hilton Head Island Fire Rescue.
Many of you have expressed frustration at the lack of publicly available data to understand the scope of COVID-19 in our community. So here’s what we’d like you to know.
First, we can confirm that COVID-19 is here on Hilton Head Island and in Bluffton, Second, we can confirm that COVID-19 is spreading. Third, we can confirm that in some households we have multiple people infected.
The exact addresses of these households is completely irrelevant. These are our friends, neighbors, co-workers, and family members. Odds are excellent that you or someone you know will be affected by COVID-19.
Due to the difficulty in getting tested and the lag time associated with test results we have one very simple message.
Stay home.
Don’t dismiss a new cough, fever or chills, shortness of breath, chest tightness, sore throat, body aches, stomach cramps, diarrhea, sudden loss of smell or taste, or even pink eye as “nothing to worry about.”
It’s entirely possible that you have a mild case of COVID-19 but you could still pass COVID-19 to someone else and that person may not have a mild case.
So stay home, especially if you are sick or someone in your household is sick.
Hilton Head Island Fire Rescue is here for you but it’s important that you only contact 9-1-1 if you have a life-threatening emergency. Otherwise, we’d like you to call telehealth to get your symptoms under control with the understanding that you might not qualify for a test.
Whether you get tested or not, we all have duty to our fellow citizens to avoid spreading COVID-19.
For those of you who are not taking social distancing seriously, please know that you are subjecting our dispatchers, EMTS, paramedics, nurses, physicians, and other essential health care workers to additional risk.
We can get through this as a community by pulling together just as we did after Hurricane Matthew but we all have to work together. Thank you for helping to keep our community safe.



March 27, 2020

As we continue to navigate these unchartered waters with Coronavirus, and settle into our new normal here at The Cypress, everyone continues to be extremely nimble and willing to go above and beyond to meet any of our members needs. We continue to receive supplies regularly. Shelter in Place Orders which have been issued do not affect our team members. Everyone is considered essential and managers are working diligently with their respective teams. Beaufort County Schools announced schools will remain closed during the month of April and online learning will continue. Here, at The Cypress, we will be continuing with our current safety precautions during the month of April. As the COVID 19 virus continues to progress in our counties, people we know will begin to test positive and it is imperative that you avoid contact with other people. Remember, you want to protect yourself and you also do not want to be responsible for transferring this virus to someone else. As difficult as it is to self isolate, we are advising everyone to adhere to the precautions and refrain from going off campus, maintain social distancing and keep The Cypress management informed if friends become sick with COVID 19. As a reminder the following precautionary measures will remain in place:

Campus Updates: 

  • All phone blasts will also be posted on our in-house TV channel #98; realizing not everyone can hear or understand these messages.
  • Memos will continue to be distributed to the internal mailboxes and be posted on My Cypress portal.
  • If you have fever, cough, shortness of breath, chills or body aches, diarrhea, or vomiting, please notify Debbie Peeples at 842-689-7011 OR 843-816-4296. You will be advised to call your doctor and we will follow up with you.
  • Activities pink sheet has been modified and is now the “White Sheet” which will be distributed on Saturdays, realizing the activities are subject to change. Our activities team is trying to help you plan your day with different activities, scheduled on our in-house TV channel 98, suggested times for different activities, and a distribution of different types of word puzzles to complete.
  • April Newsletter is in process and will be distributed over the weekend.
  • A locked mail box has been installed at the Clubhouse entrance, located where the valet drivers are positioned; this mailbox will be used as a drop off for items similar to what was normally dropped off at the Concierge desk, mail which needs sent, Comment cards, payments, and any other type of Communication which need to be shard with The Cypress team members. This is for “In House Mail” to The Cypress.
  • Our transportation team members will also assist with picking up items from Burkes or other pharmacies such as CVS and Walmart.
  • Some of you are asking about playing golf, we advise you to use our golf course on campus.
  • Notary services will remain limited during this time. 
  • Maintenance team members will continue to respond to work orders.
  • Weekly housekeeping services provided by The Cypress team members will continue.
  • Annual cleaning services provided by The Cypress team members will continue
  • The date for filing our Federal Tax Returns has been extended to July 15th, 2020. 
  • Members are advised to stay on campus except for medically necessary appointments. Visitors are restricted from being on The Cypress campus.
  • Tara’s Beauty Salon is closed until further notice.
  • Members are advised to refrain from playing Bridge, due to social distancing. 
  • Members are reminded to not give out any credit card information over the phone to any medical providers.
  • Remember, do not give your banking information out over the phone, there are many different Scams currently occurring.
  • Our Dining Room and Lounge/Bar remain closed until further notice.
  • Members of the Food & Beverage Committee have offered to assist any members in their respective neighborhood who may have questions regarding the ordering process, cut off times, and delivery process. Committee members are: Marianne Krall, Chairperson, Bay Club area – 843-842-8881, Syliva Penzel, A Building 843-341 5045, Elizabeth Rae B Building, 843-681-8320, Marilyn Shaw. C Building 843-686 6020, Ellen Smith D Building, 843-689-3854, Betsy Peherson E Building 843-689 2243, Joy Danneker Cottages, 843-341-2459.
  • Cypress current meal plan is a meal a day (usually 30 meal credits a month) with 5 carry over meals to the next month. During the month of April, members who order lunch and dinner on the same day will be charged a meal credit for each meal. Any additional fees for meals over the meal credit balance will continue to be waived through the end of April.
  • To Go Meals will continue to be available for our members for lunch, dinner and Sunday Brunch. Members will be afforded two meals a day continuing during the month of April without any additional costs incurred.

How to Place To Go Orders

  • Place orders on line, using the Cypress member intranet “My Cypress”, if you do not have a username or password, please call Rasa at 843-689-7001.
  • Place orders by calling 843-689-7005 or 843-689-7099, to place a telephone order. 
  • Please designate if your order is for Lunch or for Dinner. 
  • Orders for Lunch will be taken from 9:30 am until 11:45 am, deliveries will begin at 10:45 am through 1:00 pm.; if you do not receive your meal by 1:00 pm, please call.
  • Orders for Dinner will be taken from 12:00 noon until 5:30 pm, deliveries will begin at 4:00 pm; if you do not receive your meal by 6:00 pm, please call.

How to Place Sunday Brunch To Go Orders 

  • Sunday Brunch orders can start as early as 6:00 am on the Cypress Portal and telephone messages. 
  • Sunday Brunch Menu will have Breakfast options which will need to be ordered by 11:00 am, if you do not receive your meal by 12:00 noon please call.
  • Sunday Brunch Menu will have Lunch options which will need to be ordered by 1:00 pm, if you do not receive your meal by 2:00 pm please call.
  • If you order Breakfast and lunch during Sunday Brunch, you will be charged two meal credits

Grocery Shopping 

  • Cypress continues with the partnership with Harris Teeter for online grocery shopping for our members.
  • Grocery orders will be placed Monday thru Friday. If you would like to place an order, please sent your grocery list to Rasa via email at rwilder@thecypress.com; , of drop off at the new mailbox outside The Clubhouse near where the valets are generally positioned.( Incoming Mail only)
  • Harris Teeter grocery orders need to be a minimum of $30.00 and we are asking for you to order once a week.
  • Cypress will pay for the groceries and then place this total on your Cypress bill if Cypress team members have to actually do the grocery shopping; otherwise your credit card information will be needed
  • Members can use other local grocery stores for this service, but will need to complete their own online order and coordinate their payment with the grocery stores.
  • The groceries would be delivered to our check in point and Cypress team members will bring your groceries to your home.
  • Members can also coordinate with local family members for assistance with grocery shopping

It is extremely important to realize groceries and supplies are very limited and shelves are empty at the stores. We may not be able to get your particular requested items, example, Wheat bread, white bread may be all that is available. We suggest you plan your grocery list for the week, freeze some items, keep a loaf of bread in your refrigerator and have snacks on hand. 

We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak. We will continue to remain vigilant in our efforts to preserve the health and safety of our community. 

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


March 21, 2020

New Updates:

  • All phone blasts will also be posted on our in-house TV channel #98; realizing not everyone can hear or understand these messages.
  • Activities pink sheet has been modified and is now the “White Sheet” which will have continued updates.
  • Sunday Brunch Menu is available on the Cypress portal and is also attached for your review, orders need to be in by 12:45pm.
  • Many of you have asked about changing our menu which will be reviewed at the upcoming Food & Beverage meeting on Wednesday, March 25th via telephone.  Committee members will have a packet delivered prior to the meeting with the call-in information.
  • Some of you are asking about playing golf, we encourage you to use our golf course on campus.
  • Notary services will be limited during this time.
  • Maintenance team members will continue to respond to work orders.
  • Weekly housekeeping services provided by The Cypress team members will continue.
  • Annual cleaning services provided by The Cypress team members will continue.
  • The date for filing our Federal Tax Returns has been extended to July 15th, 2020.
  • Members are advised to on campus except for medically necessary appointments.
  • Visitors are restricted from being on The Cypress campus.
  • Tara’s Beauty Salon is closed until further notice.
  • Please refer to the Grocery Shopping Memo dated March 18th, for this process.
  • Members are advised to refrain from playing Bridge, due to social distancing.

Many of you have asked about our Team Members:

  • Spirits are Great and team work is AWESOME!!!
  • Our team members are being extremely nimble with work schedules, working in different roles and different hours.
  • Our team members will receive full paychecks this Friday, the 27th   of March.
  • Our team members have continued to report to work without any hesitation, continuing to demonstrate their dedication and commitment to our Cypress members!
  • Our team members and non-Cypress medical personnel, will begin the next level of precautions of wearing masks beginning tomorrow, March 22.
  • Our team members and non-Cypress medical personnel will complete a more in-depth questionnaire during prescreening prior to starting work.

We are closely continuing to monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.  We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

Follow along on our blog for daily updates on life inside of The Cypress here!

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


March 19, 2020

President Trump and Governor McMasters continues to hold press conferences regarding the Coronavirus pandemic across the United States and South Carolina.  It has been noted, South Carolina has not yet peaked in the number of possible cases and Beaufort County now has six confirmed cases. Our members, you are the most vulnerable demographic group of high susceptibility of getting this virus.  Realizing this is a very difficult time and hard for everyone to understand the level of increased precautions needed to help keep everyone safe and our employees working. Campus wide precautions are initiated as a way of respecting and protecting our most frail members.   This disease is extremely contagious, even people who think they are perfectly well can still be infected and its seriousness is magnified unacceptably in the older population.    Let’s issue some rain checks for some social plans, hunker down and keep needed social distancing, in the spirit of helping your neighbors who are less able to weather these challenges.  We continue to consult with Centers for Disease Control (CDC), SC DHEC, SC Leading Age, CMS, Beaufort County, Life Care Services (LCS) Risk Management Task Force and our liability carrier.  

After careful consideration from all our resources, we will implement the following safety precautions until further notice:

Campus wide

  • If you have fever, cough, shortness of breath, chills or body aches, diarrhea, or vomiting, please stay home for 14 consecutive days, taking and recording your temperature daily and monitoring your symptoms.  Please notify Debbie Peeples at 842-689-7011 OR 843-816-4296.
  • All employees continue to complete symptom monitoring and temperature check prior to beginning work.
  • Vendors will be grossly limited on our campus for refurbishment work primarily in our free-standing homes, at this time.
  • Sales and marketing team members are providing virtual tours of our current homes on the market.
  • UPS, Amazon, Fed EX, Burkes deliveries will continue to be accepted at our entry point and delivered to the members
  • Medical personnel, non-Cypress employees – nurses, therapist, CNA, private care givers, dog walkers will continue to have temperature and symptom check completed upon entry.
  • All members who have traveled by Domestic Air in the last 7 days will be required to complete a symptom monitoring and temperature check for 14 consecutive days which will occur in the Tailbird building.  Temperatures of 100.4 or higher, members will be asked to self-isolate for 14 consecutive days and be symptom free.
  • Cypress members who invite other Cypress members to their home for different types of games, keeping in mind the social distancing of 6 ft between each other; honestly, not sure Bridge can be played with the needed social distancing and should be help.
  • Members are asked to stay on campus and only attend essential medical appointments; remember our Cypress Clinic is an option for our Cypress members for emergent medical needs.
  • Members are asking about going to see their accountant, please find an alternative means to exchange the needed information, mail, telephone, texting, email, face time conversations, skype accounts.
  • Members are asked to stay in communication with family members using telephone, texting, email, face time, or skype accounts, if assistance is needed please call the Concierge.
  • Family or friends who are bringing member items will be asked to drop these things off at our entrance where a Cypress Team member will deliver to your home.
  • The Clubhouse Dining Room and Bar remains closed until further notice.
  • The Cypress will move to all “To Go” meals with first deliveries beginning at 10:45 am.  The Cypress Portal should be used for “To Go” orders. Phone lines will be answered beginning at 9:30 am through 5:30 pm, please use, 843-689-7005 or the 843-689-843, the Hostess line.  Lunch orders need to be ordered by 11:45 am and dinner orders needs to be ordered by 5:45 pm. Members who are not living on campus will have the option for Curb side pick-up at our entrance of Birdsong and Seabrook drive, these meals will be ready at 12:00 noon and 6:00 pm respectively.
  • HHP has shared a list of local restaurants providing delivery service and could be an option for our members, with last delivery to our campus at 7:30 pm.  Please see attached list with phone numbers. This is great way to continued support for our local Hilton Head restaurants.
  • Harris Teeter has partnered with The Cypress in helping our members order groceries, please contact Rasa for assistance, at 843-689-7001.  The minimal order is $30.00, Cypress transportation will pick up your groceries and deliver to your home. These orders are placed daily and will be delivered the same day.
  • If you prefer to use a different grocery store, members will be responsible for all incurred costs. Groceries will be dropped off with the point people at our entrance and brought to you by a team member.
  • Our transportation team members will also assist with picking up items from Burkes or other pharmacies such as CVS and Walmart.
  • Activities will continue for Cypress member “only” with activities lead by Suzanne or Heidi.  These activities will be held outside, group of 10 or less with maintaining social distancing of 6 feet between each other.  We will be starting water aerobics classes tomorrow, as the pool was opened today.
  • Members are encouraged to walk outside and enjoy our beautiful grounds by relaxing on our benches, playing golf, croquet, bocce ball, reading a book, spending time with others outdoors, all with maintaining social distancing of six feet.
  • Cypress independent living members who were receiving therapy services in the Preston remains on hold at this time.
  • We will continue to position a team member at the entrance of The Cypress and at The Bay Club to restrict non-essential visitors from entering our campus , we have partnered with Hilton Head Plantation for assistance in the overnight hours, for 24 hours a day.
  • US Postal service is continuing normal mail delivery service with taking the necessary precautions. As a reminder, please wipe your outside mailbox off daily.
  • Remember, do not give your banking information out over the phone, understand there is a Scam currently occurring.
  • Cypress team members will begin calling our Cypress members every few days to check in.

 Cypress Clubhouse is closed to members effective March 19, 2020 at 1:00 pm.

  • Cypress office will remain open and team members will be available to assist members.

Preston Health Center

  • The only Entry point for the Preston Health Center is the main entrance.
  • Visiting Hours for Preston Health Center will be 9:00 am to 5:30 pm daily.
  • Our current visitation guidelines are no visitors except for residents who are receiving end of life care.
  • Approved visitors will be required to have their temperature checked at check in points and visit will be limited to the resident’s room.
  • Domestic Air travelers within the last 7 days and who are visiting residents who are at the end of life care will need to complete the screening document, temperature checks and take isolation precautions.   Temperatures of 100.4 or higher will be need to refrain from visiting.
  • Activities will be held in resident’s rooms and meals will be served in rooms.

Home Health & Clinic

  • Home Health clients will be having their temperatures taken daily by home health team member and recorded daily.
  • Cypress Clinic will be open as normal but will focus on priority medical needs of our members and calls will be made to reschedule your appointments as needed.

We are closely continuing to monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.  We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources

Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


March 16, 2020

Dear Cypress of Hilton Head  community,

The health and safety of members living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus (COVD-19). We understand that COVID-19 is on everyone’s mind, and we want to be communicative and transparent in the steps The Cypress of Hilton Head is taking to prepare our community during this unprecedented event. Our team has been working tirelessly to prepare for possible scenarios related to COVID-19. We’ve developed a series of precautionary steps that our community is implementing to help reduce everyone’s risk of COVID-19.

Our community is:

  • Continuing to follow the guidance from both the CDC and local health authorities
  • Increasing the frequency and rigor of cleaning and sanitizing common community areas
  • Encouraging a temporary reduction in visitation and deliveries
  • Reducing on-site group social events and recreational activities
  • Reviewing our emergency preparedness and response program
  • Asking residents to communicate any travel plans
  • Coordinating best practices and across our large partner network
  • Making the CDC’s COVID-19 prevention resources and recommendations available to all residents

According to the CDC, many of our residents are at a higher risk for serious illness, and we’re providing all residents and their families with the most up-to-date guidance from the CDC and local health officials on the steps they can take to reduce the risk of COVID-19.

We are strongly encouraging all our residents to follow the CDC’s guidelines for individuals at higher risk, which includes:

  • Avoiding crowds and large social gatherings
  • Regularly cleaning and disinfecting personal spaces
  • Avoiding touching your face
  • Regularly washing your hands with soap and water for at least 20 seconds
  • Stay in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever, and coughing

These are simple yet important steps that we should all be taking to protect ourselves and our community.

Our teams are staying in communication with local health officials and will share regular updates on COVID-19. For more the most up to date information and personal health recommendations, please visit the websites below:

Updates from LCS: https://www.lcsnet.com/covid-19-update

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html

COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

Please direct any questions to Sandy Griffin Bukoskey , Executive Director at sbukoskey@thecypress.com

Helpful Resources
Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


March 13, 2020

The health, safety and well-being of our members, residents, employees and families is always a priority at our community.  The WHO organization declared the Coronavirus (COVID-19), a Global Pandemic because of the speed and scale of transmission of this virus reported from 118 countries and territories.  We wanted to reinforce our current safety precautions and share additional precautions with this new elevation by the WHO organization.

Campus wide

  • If you have fever, cough, shortness of breath, chills or body aches, diarrhea, or vomiting, please stay home and self-isolate for consecutive 14 days with taking and recording your temperature daily during these 14 days.  Please notify Debbie Peeples at 842-689-7011 OR 843-816-4296.
  • Our current travel and visitation guidelines for all employees, members and guests, remains NO ONE should be visiting the community or be on our campus who has been out of the country in the last 30 days or coming from an area where there has been confirmed Coronavirus cases.
  • Domestic Air traveling of members or guests within the last 7 days will require a daily temperature check for 14 consecutive days which will occur in the Tailbird building, directional signage will be posted. Temperatures of 100.4 or higher, members will be asked to self-isolate for 14 consecutive days.
  • If you are having house guests, the attached questionnaire needs to be completed and returned to the concierge desk. If any answers to any of questions are “YES” please refrain from hosting these house guests. If you do host house guests, you will need to stay home and self-isolate for 14 consecutive days.   We will be happy to provide you with To-Go meals during their stay instead of visiting our dining room where there is a potential risk to others.
  • Dining rooms will remain open, with normal service for dinner, menu service at lunch and server assistance during Sunday Brunch service.
  • Continental Breakfast will continue with the use of prepackaged items.
  • Hand sanitizer dispensers will be installed in the apartment and villa buildings near the elevators in the lobbies.
  • Members are asked to begin to limit their off-campus activity to only essential medical events, limit visitors to your home and not participate in large group events. It is suggested our members stay home during this time.
  • Harris Teeter has partnered with The Cypress in helping our members order groceries, please contact Rasa for assistance, at 843-689-7001.  The minimal order is $30.00, Cypress transportation will pick up your groceries and deliver to your home.
  • Activities will continue to be suspended for organized group outings, entrance of any outside groups or individuals into our community until further notice.   Cypress member “only” activities will continue at this time lead by Suzanne, Heidi or members.

Clubhouse Screening at entry points of the Clubhouse:

  • Entrance points for the Clubhouse are the main clubhouse entrance or double doors near the dining room. If assistance is needed,  call concierge.
  • Please use the hand sanitizer upon arrival and leaving the Clubhouse.
  • Visitors will be required to complete a screening document and be symptoms free to enter.
  • Entrance near the Art room, Fitness Center will be restricted until further notice.
  • The back entrance to the Clubhouse, near the laundry is designated for employees, deliveries and vendors only. Members please do not use this entrance.
  • Visitors to the apartment and villa buildings will be directed by signage to be check in at the Clubhouse.

Preston Health Center:

  • Entrance points to the Preston Health Center are limited to the main entrance and Arbor entrance
  • Visiting Hours for Preston Health Center will be 9:00 am to 5:30 pm daily.
  • Our current travel and visitation guidelines remain the same; NO ONE should be visiting the Preston Health Center who has been out of the country in the last 30 days or coming from an area where there has been confirmed Coronavirus cases.
  • Visitors are limited to Immediate Family members and/or Cypress members with a decrease in frequency of visits and will be required to have their temperature checked at check in points.
  • Domestic Air travelers within the last 7 days and who are immediate family members, will need to comply with complete screening document, temperature checks and take isolation precautions.   Temperatures of 100.4 or higher will be need to refrain from visiting.
  • Activities will continue to be scheduled and coordinated by the Preston Health Center team members with no off-campus activities or outside groups.
  • Employees will have their temperatures checked at the start of their scheduled shift.

We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.

We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

If you have questions, concerns or need more information, please contact Sandy Griffin Bukoskey, sbukoskey@thecypress.com or call 843-689-7000.

Helpful Resources
Centers for Disease Control
World Health Organization
SC Department of Health and Human Services


March 4, 2020

The health, safety and well-being of our residents, employees and families is always a priority at our community. With the coronavirus (COVID-19) in the news and in the minds of many, we want to address actions, which are taking place related to this concern.

Some of the actions we are addressing include:

  • Consistent updates and communication to those who live and work at the community.
  • Evidence-based precautions that align with guidelines provided by the CDC.
  • Reviewing emergency preparedness and response measures in the event that a virus impacts our community or the surrounding area.
  • Changes to our travel and visitation guidelines for all employees, partners and guests.

We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.
We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

If you have questions, concerns or need more information, please contact us at 843-689-7000

Helpful Resources
Centers for Disease Control
World Health Organization
SC Department of Health and Human Services

The Cypress of Hilton Head | 20 Ladyslipper Lane, Hilton Head Island, SC 29926

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The Cypress of Hilton Head Island is located at 20 Ladyslipper Lane, Hilton Head Island, SC 29926, within Hilton Head Plantation.


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